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Privacy policy

Reading To Your Dog

Privacy Policy

1. About this Privacy PolicyYour privacy is important to me. This Privacy Policy explains how I collect, use, store and protect your personal information when you use my dietetic services or contact me about an appointment.

I process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By providing your information, you acknowledge that you have read this Privacy Policy and understand how your information may be handled.

2. Information I may collectTo provide safe and appropriate dietetic care, I may collect information such as:

  • Your name and contact details, including email address, telephone number and address

  • Information provided when completing a consultation or pre-assessment questionnaire

  • Relevant lifestyle, dietary and nutritional information

  • Medical history and current health conditions

  • Current medication and relevant medical treatment

  • Blood test and other investigation results where relevant to your nutrition care

  • Height, weight and other relevant anthropometric information

  • Information about allergies, intolerances and dietary preferences

  • Details of your GP or other healthcare professionals involved in your care

  • Emergency contact or next-of-kin details where appropriate

  • Relevant reports or clinical information provided by other healthcare professionals

  • Information relating to your appointments, treatment and communications with me

  • Some of this information may constitute special category health data under data protection law and will only be processed where an appropriate legal basis applies.

3. Why I use your information

Your information may be used to:

  • Assess your nutritional and dietary needs

  • Provide personalised dietetic advice and treatment

  • Maintain accurate and appropriate clinical records

  • Communicate with you about appointments and your care

  • Prepare reports or correspondence relating to your treatment

  • Coordinate your care with other healthcare professionals where appropriate

  • Meet professional, legal, regulatory and insurance requirements

  • Maintain the security and proper administration of my services

  • I will only collect information that is relevant and reasonably necessary for these purposes.

4. Sharing your information

Your information will be treated as confidential.

Where appropriate and where there is a lawful basis to do so, relevant information may be shared with healthcare professionals involved in your care, such as:

  • Your GP or medical consultant

  • Other registered healthcare professionals

  • Specialist nurses or other members of your healthcare team

  • Other professionals involved in supporting your nutrition or wellbeing, where relevant and appropriate

I will not sell or rent your personal information to third parties.

Information may also be disclosed where this is necessary to comply with a legal or regulatory obligation, protect someone's vital interests, or where otherwise permitted by law.

Where your explicit permission is required, I will obtain this before sharing your information.

5. Keeping your information secure

I take reasonable and appropriate steps to protect your personal information against unauthorised access, loss, alteration or disclosure.

This includes using appropriate security measures for electronic records, communications and information storage, together with procedures designed to maintain confidentiality.

However, no electronic system or method of transmitting information over the internet can be guaranteed to be completely secure.

6. How long I keep your informationI retain clinical and personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet applicable professional, legal, regulatory and insurance requirements.

When information is no longer required, it will be securely deleted or disposed of where appropriate.

7. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection legislation, including the right to:

  • Ask for a copy of the personal information I hold about you

  • Request correction of inaccurate or incomplete information

  • Ask for your information to be deleted where there is no lawful reason for me to continue holding it

  • Request restriction of how your information is processed in certain circumstances

  • Object to certain types of processing

  • Request transfer of your information in certain circumstances

Some of these rights are subject to legal and professional requirements, so they may not apply in every situation.

If you have questions about how your information is being used or would like to exercise your rights, please contact me using the contact details provided on this website.

8. Withdrawal of consent

Where I rely on your consent as the legal basis for processing your information, you may withdraw that consent at any time.

Withdrawal of consent will not affect processing that took place before the withdrawal or processing that can lawfully continue on another legal basis.

Please note that withdrawing consent may affect my ability to continue providing certain services where the information is necessary for your care.

9. Complaints

If you have concerns about how I have handled your personal information, please contact me first so that I can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

You can find information about making a complaint on the ICO website:

Information Commissioner's Office – Make a complaint

10. Contact

If you have any questions about this Privacy Policy, your personal information or how your data is handled, please contact me using the email address provided on my website.

 

Last updated: September 2026

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